Our catalog to date boasts over 60 casement and double-hung profiles and continues to grow with more nationwide customers seeking solutions to their rotting window issues. Our goal is to connect qualified window professionals to homeowners who need help as efficiently as possible.
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Then contact us today! An awning type handle has broken. We have been pleased with our Pozzi Windows that were installed in Sorry others have had a problem. Please let us know where we can get a new handle. Thank you. Bill Shearin. We now have a re-engineered version of two vinyl clad MW casement models in an aluminum clad Quiksash line. We have sold our home and two of the windows, once unlatched, fall down at the top and the inspector said that this has to be fixed before closing.
Please tell us what we have to do to fix this problem. Thanks for getting back to me as soon as possible. Betti and Bob, This is usually a very simple fix. Most often, nothing is broken. When the sash just falls under its own weight, that means its not connected the balances. Assuming these are tilt-in units, you will have to tilt-in and remove the lower sash.
Then tilt-in the upper sash and remove it. Look at the tracks on the sides of the opening and look for a plastic piece with a hole or cam type slot for the sash tile pin to fit into. The pins on the sash need to fit into that hole in order to be under tension from the balance. A window pro or handyman with window experience should be able to correct this for you without the need to purchase new parts.
I have the same problem with one of my MW double hung vinyl windows. My part the cam? Where can I find replacement parts? Susan, That is too specific of a part for us. We offer universal fit balance kits which would be the entire track and spring system.
Mike, Sounds like a good candidate for new jambliners and balances. I have MW Jefferson double hung wooden windows from around I have a lower sash with cracked glass bird hit and would like to have it repaired. Greg, The best thing to do is just have a local glass company replace the glass for you. We have MW vinyl double hung windows. Over the years I have replaced a few that lost their seal and clouded.
Now I am having a hard time finding them for replacement. Do you have any suggestions?? They have the mullions between the glass. Any local glass company there in your area should be able to replace that for you. I have MW double hung wood windows and the exterior window sills are starting to rot. Do you sell these? Most are x We do not Bob, sorry.
The sun got so hot on one this summer that it melted the plastic on the sides where they slide up and down. Do you have any ideas on replacing this part without getting another window? Lynn, Our jambliner kits will work on your windows. Thank you! But some of the sash have begun to sag. Do you offer replacement sash for the Freedom windows? And can they be retrofitted to the older non-clad wood sash units?
You would have to be the judge of that. I have composite MW windows made to fit when we remodeled. Two panes have lost their seal. I know a glass company can repair the glass but my grids are mounted inside and outside on the glass. Is there any place I can get the grids. They look to be composite also and stick on. In addition, they look like they need painting on the outside as the finish is chalky. Any suggestions?
We hear that alot. Do you have the gear or component to fix this problem. I can send pics if you need to see problem. I need to replace two MW wood double hung Jefferson style windows due to cloudy windows.
Would this company be able to provide entire sashes? If I sent you the parts I need could you send me a matched set. Thank you. The ones we have are very difficult to close once open. Is this what you also have? Do you have any problems cranking them back in? Just saw your comments and though I would ask. Overkill in my opinion. Any number of things could be happening from a simple adjustment, to hardware replacement, all the way up to a new sash.
The operator could be broken? The keepers for the locks may not be lining up? The sash may have sagged or the sill is bowed causing the sash to drag on the sill. Can you be any more specific on exactly why the window is hard to close? The locking hardware for our sliding glass door has broken again. It is the spring that brings out the locking mechanism. Where can I find a replacement part? Not sure if we can help.
If you identify what you need, go ahead and fill out a quote form and one of our staff will get back to you with pricing and availability. I have 2 windows where the bottom half has moisture between the glass. Where can I buy 2 replacement bottom windows? Nancy, Replacing glass is a difficult DIY project. Without prior experience, we would hesitate in selling you the materials to perform your project.
If you just need the glass replaced, we recommend contacting a local residential glass company. Vinyl Clad. Wood windows wrapped vinyl. On a double window, both outside sills have split, running horizontal. Is there a way to repair this? Thanks for any help, Annette. Annette, My initial response is no. However, there are some vinyl repair companies out there that say they can repair vinyl windows.
The wood underneath the bottom of the sashes is rotten. Mike, Thanks for the comment. Yes, that is what we do and why we do it.
We replicate obsolete sash profiles to be used to rebuild the window you have. In most cases with vinyl or aluminum clad wood windows, the cladding can be removed and transferred to a new wood frame we produce. We require a sample sash for our replication process. My sashes are so far OK, but I am needing some hardware for them and I am not having any luck finding an exact replacement.
So given that you folks are making replacement sashes, maybe you have identified appropriate hardware that may not be an exact replacement but will do the job. My windows have sheet metal jambliners i. This channel balance is attached to the jambliner by a couple of rivets at the top. There is a corresponding slot in the side of the sash that mates with the channel balance when the window is raised.
Talking about lower sash here but upper sash is a complementary setup. The problem I am having is with the plastic part that attaches the dacron cord from the balance to the bottom of the sash. The plastic is failing with age, thus releasing the cord with a bang as the balance spring is suddenly released. I would like to replace some or all of these. Second, if an exact replacement is not available, is there some more industry standard way this is done that is different than my original equipment?
I notice that many replacement channel balances come with a metal hook at the end of the cord. Does that hook get stuck directly into the wood of the sash, or is there a plastic piece designed to fit in the bottom of the sash that accepts the hook? I am glad you guys are around to provide replacement sashes when the time eventually arrives. John, First of all, thank you for your interest. Most are vinyl. It sounds like you need terminal ends for the balances. The typical set-up would have a tilt pin on the sash that fits into the terminal, which in turn is attached to the cord, attached to the balance.
Without seeing it or having a sample to compare to, I really have no ability to identify it. First, I have another blog specifically about the vinyl replacement jambliner kits we sell. Check that out if you consider going that route.
Go to the hardware and components page, and under hardware section, there is a link. There is an overwhelming pages or so of balance and jambliner parts. If you are able to identify what you need, take down that part number and put that in a quote request. Thanks for your response. There is no tilt pin on the sash because these are non-tilt sashes.
Is there a special name for the terminal end of a balance that attaches directly to a non-tilt sash, or of the plastic piece that fits on the bottom of the sash that a basic terminal end i. This information would help a lot in deciphering your catalog.
I would still think its a terminal end. But again, getting a little outside of my experience. I just flipped through a paper catalog I have here and it appears the non-tilt stuff seems to be in the first few pages under the 60 series balances. Charleston, SC. Randy, MW produced at least 8 different double hung models in the last 20 years. We have no way of helping you identify which one you have. We have 1 of the 8 that we have replicated. Using our profile catalog, you will have to determine on your own if the profile we have matches yours or not.
Is there a way to tighten the upper window so it stays in place when unlocked? Harold, Check out some other blogs posts if you would please. I have mw double hung vinyl clad windows.
What are my options? Jay, We do not have an MW vinyl clad profile available yet. Hi Ryan, I am working in a 20 year old house with MW vinyl double hung units. I need some new sash and balances for the house. Have I come to the right place? Thanks Tom M.
Hi Tom, Well sort of. If they are a true vinyl window, we have nothing that can help you. We only work with wood windows. MW did make a vinyl clad wood unit at one point which our stuff should most likely retro fit into even though ours are aluminum clad. Again, with the balances, no to a MW specific individual balance, but we do offer industry standard jambliner kits that should alos fit MW windows. FYI, the sash kits come with new liners as well.
Can I get the whole replacement window from you? Paul, The glass is not brand specific. You can have a local glass company replace that for you. My home was built in and I have 29 MW windows installed. Most of which are the Cybele exterior and wooden interior windows that crank outwards.
I have several windows that will not crank back in to a point that they can be locked into place and several where the Argon assuming it is argon gas has leaked and are now foggy. I heard there was a class action on the windows I belive they are the series.
Are you aware of any additional information on this? Understand this is outside the scope of your business, but was interested because you are in the business of replacement of MW windows. As I have read through the postings and responses, it appears that the glass can be replaced and the sashes fabricated to original specs once provided to your team. Are you able to ball park costs associated with the repairs that would be needed to correct the poor workmanship of the original MW window to get it back to an operational state?
Your thoughts and opinikns would be appreciated. Chris, Well, just about every window company has a class action lawsuit against them! Windows are no different than any other consumer product.
There are no design flaws. There are no manufacturing defects. The lawsuits arise from folks that think something should last forever.
Wood has a lifespan. Glass seals have a lifespan. So on and so on… soapbox moment over. Typically, our only option with a cladded window is to offer a stile and rail frame rebuild kit for the sash frame. We do not have access to cladding whether it be because of proprietary restrictions or the absence of supply chain once the manufacturer goes out of business.
Depending on the construction, sometimes the cladding can be separated from the frame, sometimes it cannot. As far as the glass, yes that can be replaced by a local glass company.
Glass is not brand specific and, in most cases, can be removed from the frame and replaced with a new unit. One final note, the former MW company was purchased by Ply-Gem as their wood window line. They still use the MW name for that product line. Chris, if you see this message what did you find out about your windows. Have the same issues on a house built in and trying to find out how to fix them so they will close correctly. The sashes are in good shape but we wnt to convert them to tilt.
Is there a way to do this? At 30 years old, I would assume they have compression jambliners. The windows still tilt in by pressing against the plastic on the sides of the frame while pulling in on the sash. We have MW double -hung non-tilt wood sash windows from the s.
They have vinyl jamb tracks with some type of spring balance. A technician from Swisco suggested the jamb tracks are spring tensioned and pushing laterally on the sash could allow its removal ie, compression jambliners. Can you advise on how to remove the sashes?
I can send photos if that helps. Again, in my experience, wood double hungs either have the compression type liner or a fixed liner with sash locks on the top of the sash. Help please! We bought a modular home built in with all MW windows. One would think they come loose and go either in or out. Any help on how to remove these? The windows are single hung.
Grace, I really sorry to hear about your troubles. We make aftermarket replications of windows when the company goes out of business or discontinues a model. I would imagine there should be a spring on one side of the frame. One of two things, pull the plungers away from the stop to compress that spring, or get a putty knife or something similar behind the frame to squeeze that spring to release the screen. Hope that helps. I am looking to replace large triple casement windows Have MW which were installed in and have rotted.
Can you help? Joan, Possibly. We need to know exactly what MW model of window you have and if they match a replica we have available.
The best thing is to send us photos of your windows to sales fensterusa. I am looking for MW sashes, one casement, one awning. I see the casement listed among the choices the other is double-hung. Do you also do MW awning sashes? Thank you for noticing that. In answer to your question, in most cases, the awning sash is the same profile as the casement sash. Its just turned on its side. The bigger question to answer is; Does the MW profile we have match the one you have? MW had a rather expansive model catalog over the 40 years of the window industry we encompass.
We have just a small fraction of what the company had to offer. MW is an obsolete brand we are seeking additional profiles for to grow our catalog.
So, IF we have your matching window, the thing to do is complete a sash order request with your information and my customer service people will respond to you. Despite the inconvenience, this can still be a cost effective alternative to replacing your windows since you will not be able to find a matching MW window otherwise. I have a triple window with center window with dome atop. Is there someone you can direct me to who can perform repairs in the Raleigh, NC area?
Brad, Not specifically. We recommend Glass Doctor on a nationwide level for glass repairs. You might try and locate an office near you. We built our home 33 years ago using MW double hung wood windows. The frame should be hard and not move when pressure is applied. Their solution to the problem does little to fix the issue, they recommend replacing the bottom sill. This does nothing to address the side frames which are also damaged and most importantly is does absolutely nothing to repair the structural damage created by these leaking windows.
Or stop the water leakage. Modern building practices recommend vapor barriers applied over the homes sheathing. The windows need to be installed into this vapor barrier.
Many builders mistakenly tape over the bottom installation fin, sealing any water that may leak from the window!! This water stays in your walls!! Wood and water do not mix anywhere, especially in our climate. The use of solid vinyl windows has eliminated the leaking issue of the cladding however, the use of cheaply made vinyl windows is creating a new set of issues…this will be addressed in a future article.
Do you have these windows in your home? Have someone look at your windows, preferably not a pocket replacement window salesman as they will not have the correct product, resources or experience to deal with this serious issue in your home.
Settling for a quick fix or Band-Aid approach, will only waste your money and potentially expose your family to mold and other issues in the near future. To correctly rectify this you will need to totally remove, inspect and replace ALL pieces of these window and surrounding frame. We are here to help, please contact Todd Gillespie for more information.
I have already had to replace a sliding glass door which was vinyl clad outside but wood inside. Any suggestions would be appreciated.
I need to know if i can get parts dubbel hung windows if so ware do i get thim from can you have them to call me mark edwards thinks. I would like the future article. I have 3 Transom Windows and 2 Crescent half circle Windows that need to be replaced. The house was built in
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